When you say YES, but should really say NO
3 signs you're saying YES too often:
1/ It costs too much to get new clients (in time/money/resources, etc.)
2/ Client churn is too high
3/ You're not innovating your product/service for your clients
Yes, everyone deals with all three.
But when all three are in crisis, it's a sign to pause and figure out who and what to start saying no to.
Questions to ponder:
👉 Where are we saying yes when we need to say no?
👉 What would happen if we said no?
👉 What's preventing us from saying no?
Have a great day!
CQ