The Power of "Buyer Safety" in Marketing
Here's a reality check: Your best prospects are probably researching you right now...without you knowing it.
I call this "Buyer Safety" - the ability for prospects to validate your expertise without exposing themselves to sales pressure.
Think about your own buying habits:
- Reading blog posts anonymously
- Watching webinars with cameras off
- Downloading content without taking a call
- Listening to podcast interviews
- Scrolling LinkedIn profiles during down times
Sound familiar?
🔍 Here's why this matters:
By the time a prospect reaches out for a sales call, they've likely spent hours secretly vetting you. They're not starting their buying journey - they're nearing the end of it.
But most agencies get this backwards. They:
- Gate all their best content
- Push hard for immediate sales calls
- Focus on "capturing leads" vs building trust
- Treat every website visitor like they're ready to buy
Here’s the thing…
The harder you push for contact details, the more you violate buyer safety, and the fewer high-quality prospects you'll attract.
One agency I coach shifted their strategy to prioritize buyer safety:
- Ungated valuable content
- Public client success stories
- Regular valuable insights
- No aggressive lead capture
Result? Their sales call conversion rate doubled because prospects were pre-sold before they ever reached out.
Question to ponder: Are you creating safe spaces for prospects to discover you, or are you accidentally pushing them away with aggressive lead capture?