Talk to your customers

If you need to increase sales, talk to your customers.

If you need to lower your customer acquisition costs, talk to your customers.

If you need to improve customer retention, talk to your customers.

If you need to build more features, talk to your customers.

If you need to enhance the perception of your brand, talk to your customers. 

Why?

👉 Customers have the answers you're looking for.

Question to ponder:

  • How often are we interviewing our customers with the intent to better understand their decisions, behaviors, and needs?

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